On September 25, 2013, OHIM announced that following a round of implementations, twelve national and regional EU IP offices are now integrated into the Common User Satisfaction Survey tool.
They are Spain, Portugal, Bulgaria, Ireland, Estonia, Latvia, Cyprus, Greece-GGE, Greece-OBI, Poland, BOIP and France, all of which have launched at least one test survey.
Prior to implementation, national offices received onsite support from the USS integration team, in partnership with the project working group members.
The project also allows for the cross-linkage of other Cooperation Fund projects, like Quality Standards.
The User Satisfaction Survey tool, which allows for a common approach to carrying out surveys across participating offices, forms a key part of the European Trade Mark and Design Network.
Source: OHIM
