On November 15, 2013, OHIM was awarded the ISO 9001 certificate, covering all the activities of the Office. This follows the successful audit against the standard that was carried out by the specialist certification organisation det Norske Veritas in early October this year.
This is a major achievement for OHIM. The audit took place two years ahead of the target date as foreseen in the Strategic Plan.
By attaining ISO 9001 for all activities, the Office joins the leading and most progressive organisations in the world, in the private sector as well as the public sector. Furthermore, OHIM is the largest IP office for trade marks and designs in the world to have attained this standard for its work.
The award is due to the dedication, skill, teamwork and collaboration of everyone at OHIM. The preparation activities were significant to ensure that the Quality Management System was ready, and that the staff and service providers were ready too. More important still is the fact that everyone in the organisation now has a stronger and shared understanding of the Quality Policy and how their work contributes to satisfying OHIM´s Customers and achieving OHIM´s objectives.
OHIM´s ambition is to be the best. The Office is committed to continually improving its Staff, its Quality Management System, and all of its systems so that it can deliver continually improving services to its Customers and all of its stakeholders.
ISO 9001 certification is not the only international recognised standard attained by OHIM and two further specialised certificates were successfully confirmed through the same external audit by det Norske Veritas: OHSAS 18001 Occupational Health and Safety and ISO 27001 Information Security Management.
Source: OHIM
