The Common User Satisfaction Survey is a Cooperation Fund project, which allows for a common approach to carrying out surveys across participating offices. It also allows for the cross-linkage of other projects such as Quality Standards.
Hungary and Slovenia have now implemented the project, taking the number of integrated EU IP offices to 19.
Implementations are the result of onsite support from the USS integration team, in partnership with the project working group members.
You may find more information about the Cooperation Fund projects at www.tmdn.org
Source: OHIM